'No Refunds'

This article made me laugh. What kind of store posts signs that read 'No Refunds' ? That's not a really difficult question, actually. The kind of store that will not stand behind it's products. The article refers to a Concord Mall kiosk that was selling R/C Helicopters. Apparently, a good number of them broke almost immediately and people wanted their money back. It got bad enough that the police were brought in.

I do feel bad for the people who spent good money on these expecting them to last a bit longer than one flight. I saw this kiosk in the Concord Mall and saw the products being sold. I get lot of e-mails and mailings pitching these kind of products and toss them into the recycling pile. We're not interested. If I have any doubts on the quality of a toy, I pass on it.

Alternatively, we DO provide refunds to people unhappy with their purchases. All you need is your original sales receipt we're happy to refund you. Even without a receipt, we can give you store credit to pick something else out. And, we're gonna be here in February, unlike some of these seasonal stores that pop up to cash in on the Holiday seasonal sales then shutter up in January and head on out of town. And the only time we've had police officers in our store was when they were customers.